Customer Care
Building relationships that endure over time
We begin our relationships with a “Customer first, and customer next” approach. We are keen listeners and seek to understand customer needs with a view to resolve them with products/service and propositions that are mutually beneficial. We uphold high ethical standards and are fully aware that relationships are the bedrock of our business. We manufacture products that ensure the longevity of constructed-assets, and similarly, we build relationships that endure the test of time. We call it a constructive approach to relationships.
Distributed manufacturing & extensive, accessible customer care network
We have built a distributed manufacturing infrastructure that enables us to be close to customers, thus speeding our response time for sales and service. We have a largeand widespreadteam of dealers, distributors and applicators. We have our own offices to provide technical & commercial support in all major towns of the countryas well as in 15 countries across the world.